GRAND CITITEL HANOI HOTEL & SPA, Hanoi – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Grand Cititel Hanoi Hotel offers 97 rooms with air conditioning, cable flat-screen TVs, personal safes, and desks. Rooms feature tile or marble floors, electric kettles, and complimentary tea and coffee. Select rooms include city views. Private bathrooms come with showers, complimentary toiletries, and hair dryers. Room sizes range from 20-28 m², accommodating up to 3 adults.
Dining Options
The Shii Kitchen serves daily buffet breakfast from 06:00 to 10:00, offering Vietnamese and international dishes. The restaurant provides both à la carte and buffet options for lunch and dinner. The lobby bar offers drinks and snacks. The hotel can accommodate dietary requests with advance notice.
Leisure & Facilities
The property includes a fitness center, White Lotus Spa with traditional Vietnamese treatments, and a business center. Complimentary Wi-Fi is available throughout the hotel. The spa offers various therapies in dedicated treatment rooms. Meeting spaces are available for events and conferences.
Location & Access
Located in Hanoi's Old Quarter, the hotel is a 3-minute walk from the Vietnam Revolution Museum, National Museum of Vietnamese History, and Hanoi Opera House. Hoan Kiem Lake is 300 meters away. The hotel is 2 miles from Temple of Literature and 2.1 miles from Ho Chi Minh Mausoleum. The area features Vietnamese craft shops, casual bars, and local eateries serving phở and bánh mì.
Hotel Services
Services include 24-hour front desk, multilingual staff, dry cleaning, daily housekeeping, and tour assistance. Airport transfers can be arranged. The hotel provides 24-hour security, taxi service, and ticket booking. Safety features include fire extinguishers, security systems, and first aid kits. Children under 6 stay free when sharing parents' room.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Garden area
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel offers clean and tastefully decorated rooms, but don't expect any frills. The location is unbeatable, very near to the Hanoi Opera House, and the dining experience is superb with a nice selection. However, the room service was lacking, and the price may not fully align with the basic amenities provided.